1. Items are sometimes sent separately. Confirm by checking if your Order Confirmation shows different tracking details.
   
   1. In situations where all products were shipped using a single tracking number, click here to submit a ticket. Make sure to upload the packing slip or related documents for us to verify what was sent.
      1. Should your packing slip show missing products, kindly allow us the opportunity to ship them to you immediately to correct the mistake.
   2. If the items were shipped separately, please click here to check how to track your remaining parcel.
      1. To check with your local post office, please click here to see the most common carriers.
2. If you're unable to identify if your items were shipped all together or separately, click here to submit a ticket so we can further check for you.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.