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Track Package
Phone: +1 (888) 899-4368
Submit a request
firmly-fit.com
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Post-Sales Inquiry
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Evaluating Unknown Fees
Undeliverable Packages
The parcel was sent back to the sender
Track Package
How do I find my order’s progress?
Shipping & Handling Fees for Discounted Items
Shipping Charges and Handling Fees for Discounted Goods
Refunds | Returns
I need to initiate a refund for the order I placed.
Missing Item/s
Order arrived missing some items.
Late Deliveries
The delivery timeframe has already passed, and my order have not arrived yet.
Import | Customs Fees
Import Charges | Border Fees
Edit Order
Is my order changeable?
Delivered But Not Received
Finding a package that’s marked delivered but hasn’t arrived.
Damaged | Incorrect Item
I received a defective product, the wrong item, and I have not received my order
Lifetime Warranty / Order Insurance
Carrier Contact Information
How can I reach the delivery carrier?
Cancel Order
I wish to cancel the order I recently made.